Frequently Asked Questions
1. How do I make a booking?
Website OR Email OR Phone
2. Why should I trust you?
ALL our work comes with a warranty and guarantee
3. How does pricing work?
Pricing is calculated based on the number of areas to be taken care of, services requested by you and, your budget
4. How long will my service take?
We focus on efficiency and effectiveness, every workday has a dedicated work schedule to ensure on-time completion
5. How do I edit/cancel a booking?
Refer to the answer to Question 1
6. Can I make specific requests?
We strive to solve any and all of your challenges, when booking an appointment you can mention and/or add tasks beyond the options mentioned
7. How can I get you a key to my place?
We'll pick it up, sign a responsibility form and one of our Keepers will return it when it's convenient
8. CAN I TRUST YOU?
3 Reasons why you CAN trust TKSI || ODNR
1. $5 Million Liability Insurance (we're insured, this means you're insured!)
2. ALL of our Keepers are vetted and a thorough background check is done (It's wise to trust our team, we have evidence proving it)
3. Business and personal rapport are closely related, we go above and beyond to take care of our clients
9. Is TKSI || ODNR pet safe?
All of our materials are FDA approved and especially safe for your entire family (including your pets)
10. Are the products used safe for all surfaces?
Refer to the answer to Question 9
11. What if I’m unhappy and want my money back?
We hope this never happens. If it does, we encourage you to share your feelings on what went wrong, refund request and how we shall fix the issue for the future.